Mail-In Return Instructions

Please follow the instructions below when packing and sending your product for return. It's important to note that the instructions below must be followed in order to allow us the opportunity to process your return and must be recieved within 30 days of purchase date otherwise warranty is null and void.

1. Send the item in its original packaging.
2. Pack the item carefully so that it will not be damaged during the shipping process.
3. Include a copy of the packing slip. We will not be able to process a return for any shipment received without a packing slip.
4. Use a secure shipping method to send the item so that it can be tracked. For example, if you are sending it through the United States Postal Service, please send it via certified mail. We are not responsible for items lost during shipping, and cannot process your return until the item is received.
5. Unless a different return address is specified on your packing slip, all returns should be sent to the following address:

   Memory Enforcer
   c/o Don Tello LLC
   4-21 Banta Place
   Fair Lawn, NJ 07410